Question 1

What services do you offer?

Accepted Answer

We offer complete digital solutions: websites (landing pages, multi-page, WordPress), e-commerce, custom web apps, WhatsApp bots, automations (including scripts that process your Excel files), hosting and domains, professional email, maintenance, SEO, and our product AgendaSaaS for appointment management.

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Question 2

Why hire an agency instead of a cheaper freelancer?

Accepted Answer

A freelancer can work for a one-off project. Our difference is continuity: with the monthly model, hosting, security, changes and support are part of the service, with someone responsible every month — your site is not orphaned when the project ends. On top of that, our portfolio is live and verifiable, we follow a documented process, and the guarantee is in writing.

Question 3

Where are you located?

Accepted Answer

We're based in Panama City, Panama. We work remotely with clients across Latin America, the United States, and Canada.

Question 4

Do you work with clients outside Panama?

Accepted Answer

Yes! We work with clients across Latin America (especially Colombia), the United States, and Canada. Everything is handled remotely with smooth communication via WhatsApp, email, and video calls.

Question 5

What languages do you communicate in?

Accepted Answer

We speak Spanish (native), English (fluent), and Portuguese (basic). We can build websites in any of these languages.

Question 6

How long does each project take?

Accepted Answer

It depends on the project type: Landing pages in 5-7 business days, websites in 2-4 weeks, e-commerce in 3-6 weeks. Custom templates are delivered in 3-5 days. We'll give you a precise estimate in our first conversation.

Question 7

Do I need to provide content and images?

Accepted Answer

Ideally yes, but we can help. If you don't have content ready, we can guide you or create basic copy for an additional fee. For images, we can use professional stock photo libraries.

Question 8

Will my site be mobile-friendly?

Accepted Answer

Absolutely! All our sites are designed mobile-first. They look and work perfectly on phones, tablets, and desktops.

Question 9

Can I update the site myself?

Accepted Answer

It depends on the technology. WordPress sites include an easy-to-use admin panel. For Next.js sites, we offer maintenance plans where you can request updates. We can also set up a headless CMS if needed.

Question 10

How much do your services cost?

Accepted Answer

Our flagship plan, Web Profesional, is $50 a month with a $395 initial payment and includes hosting, domain, email, and support — full details on the plan page. Everything else (landings, stores, apps) is quoted by scope, free and within 24 hours.

Question 11

Do you offer payment plans?

Accepted Answer

Our plans work with an initial payment to start plus a monthly fee that includes hosting, domain, email, security, minor changes, and support. The monthly fee has a 12-month minimum commitment, or you can choose the annual payment: pay for 10 months, get 12, with no commitment. Custom projects are agreed in an individual proposal.

Question 12

What payment methods do you accept?

Accepted Answer

We accept bank transfer, PayPal, Zelle, and Yappy (Panama). For recurring services, we also accept credit cards.

Question 13

Are there hidden fees?

Accepted Answer

No. All our prices are transparent and detailed before we begin. Hosting, domain, and maintenance are separate optional costs that are clearly explained.

Question 14

Do I need hosting to have a website?

Accepted Answer

Yes, hosting is where your website is stored so it's available on the internet. With us it isn't a separate bill: your plan's monthly fee already includes managed hosting with SSL, backups, and support.

Question 15

Can I transfer my existing domain?

Accepted Answer

Yes, we can help you transfer your existing domain and configure all DNS correctly. The process is straightforward and we'll guide you step by step.

Question 16

What happens if my site goes down?

Accepted Answer

Our hosting includes 24/7 uptime monitoring, and our hosting provider operates at 99.9% uptime. If there's an issue, we detect and resolve it quickly. Maintenance plans include priority response.

Question 17

Is email included with hosting?

Accepted Answer

Yes: your plan includes basic corporate email on your domain (yourname@yourdomain.com). If you need Google Workspace or Microsoft 365, we set it up and quote it based on the number of users.

Question 18

How long does it take for SEO to show results?

Accepted Answer

SEO is a medium-to-long-term strategy. Generally, you'll see initial results within 3-6 months. Technical changes can have a faster impact, but organic ranking requires consistency.

Question 19

Do you guarantee first place on Google?

Accepted Answer

No one can guarantee specific positions on Google (be wary of anyone who does). What we do guarantee is applying SEO best practices and working strategically to improve your ranking.

Question 20

What does your SEO service include?

Accepted Answer

Our service includes: technical audit, on-page optimization (meta tags, headings, images, schema), Google Search Console and Analytics setup, keyword research, and local SEO with Google Business Profile.

Question 21

How does AgendaSaaS work?

Accepted Answer

AgendaSaaS is a platform where each business has its own space. Your clients can view your services, schedules, and book appointments directly. You receive automatic confirmations via WhatsApp.

Question 22

Can I try it before paying?

Accepted Answer

We offer free personalized demos. Schedule a demo via WhatsApp and we'll show you how AgendaSaaS works for your specific business.

Question 23

Does it integrate with WhatsApp?

Accepted Answer

Yes, AgendaSaaS sends automatic confirmations and reminders via WhatsApp to your clients, significantly reducing missed appointments.

Question 24

What happens to my data if I cancel?

Accepted Answer

Your data remains available for 30 days after cancellation. You can export all your client and appointment information before it is permanently deleted.

Preguntas Frecuentes

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